Legal notice

Provider information under § 5 of the German Digital Services Act (DDG)

Provider

We Love Memories Limited, trading as "TrulyCared Connect" Legal form: Private company limited by shares (Jersey) La Chasse, Rue des Vallees, St. Martin, Jersey JE3 6BB, Channel Islands

Register: Companies Registry of the Jersey Financial Services Commission Registration number: 134319

Director authorised to represent the company: Claudia Patricia Koch-Pritchard

Contact

Email: hello@trulycared.com Telephone: +44 7877 309373

VAT

There is no VAT identification number; Jersey does not levy VAT. VAT on orders is accounted for by our reseller, Paddle (see below).

Responsible for the content of this website

We Love Memories Limited, address as above.

Order processing and your contract partner for purchases

Orders are processed by our online reseller Paddle.com Market Limited, 30 Old Bailey, London EC4M 7AU, United Kingdom (Companies House no. 8172165). Paddle is the Merchant of Record and therefore your contract partner for the purchase of the subscription; Paddle handles payment, invoicing and sales tax.

We are the provider and licensor of the software itself. Our Terms govern your use of the software; the purchase is additionally governed by Paddle's Buyer Terms and Paddle's Refund Policy.

Data protection

We are registered with the Jersey Office of the Information Commissioner (JOIC), registration number 100185. Details are in our Privacy Policy.

Consumer dispute resolution

We are not obliged, and are not willing, to take part in dispute resolution proceedings before a consumer arbitration board.

Not a medical service

TrulyCared Connect is a tool for coordination and record-keeping. It provides no medical or nursing services, no advice, and no emergency or monitoring service. In an emergency call 999 (UK and Jersey) or 112 (Germany and the EU).